FAQ
Can I book a room just for day use?
Yes, day rooms can be booked subject to availability. For booking inquiries, contact reservations@hotelkamp.com.
Does my stay include spa access?
Access to Kämp Spa is included for guests staying in Premium Deluxe rooms, Executive rooms and Suites. Guests staying in Deluxe rooms can purchase spa access for an additional fee.
What are your standard check-in and check-out times?
Check-in is at 3:00 PM, and check-out is at 12:00 PM. Late check-out and early check-in may be available on request — contact our team for details.
Do you offer luggage storage before check-in or after check-out?
Yes — you're welcome to leave your luggage with us for a while before check-in or after check-out.
Do you offer airport transfers?
We can arrange a transfer through our transport partner for your arrival or departure. Contact our front desk in advance to book, or inquire with reception on arrival.
Is there parking available nearby?
Yes. We offer valet parking and will take care of parking your car for you.
- €70 for overnight parking
- €30 for up to 4 hours
Is Wi-Fi included?
Yes, Wi-Fi is complimentary throughout your stay.
Can you accommodate allergies?
Yes — please let us know about any allergies when booking, and we'll do our best to accommodate you, both with allergy-friendly rooms and dietary requirements in our restaurants. More information here.
Do you have a dress code?
We do not have a strict dress code, but out of respect for your fellow guests, we kindly request no beachwear, sportswear, or bathrobes in the breakfast and restaurant areas.
Is the hotel accessible?
Yes — our public spaces, including the lobby, restaurant and restrooms, are designed to be accessible, and all guest floors are reached by elevator. The main entrance isn't fully step-free; accessible access is through a side gate to the left of reception, which our staff will open on request. Accessible rooms and bathrooms are also available — please let us know your needs when booking, and our team will be happy to help. More information here.
Can I bring my pet?
Yes — Hotel Kämp welcomes small pets (up to two per room), including at À La Kämp restaurant and Kämp Bar. Pets should be kept on a leash in public areas and the restaurant, and aren't permitted in the gym or spa. A pet cleaning fee of €65 per room, per night applies, and every pet receives a small welcome gift. More information here.
Do you offer gift cards?
Yes — please visit our Gift Card shop here.
Gift Card
Give someone a reason to stay – a night at Hotel Kämp, a day at Kämp Spa, a restaurant experience, or a gift card to spend as they like.
Contact
- Phone +358 (0)9 576 111
- Email hotelkamp@hotelkamp.com
- Address Pohjoisesplanadi 29 00100 Helsinki
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